KNOWHOW Q&As: drivers, back-up and updates

KNOWHOW Q&As: drivers, back-up and updates

From drivers to back-up and updates, getting software to do what it’s supposed to do can be tricky. Get solutions to some of the most common problems

Question: What is a driver ?

Solution: A driver is a piece of software that allows your hardware and devices (printer, mouse, graphics card, etc.) to communicate with your computer. For example, when you want to print, the driver will send a command to the printer letting it know what you want to do. You should check for driver updates on a regular basis to ensure you don’t miss out on any enhancements that may have been made; this could be the addition of a new feature or simply fixing a bug or compatibility issue. Updates for drivers are available from the hardware manufacturer’s website. You can find more information on how to update and where to go on the Knowhow website.

Question: How can I backup my computer?

Answer: Nowadays there are many backup options, including storing your files on DVD , CD, memory stick, an external hard drive or online. When storing files onto an external device you can use ‘Windows Backup & Restore’ or ‘File History’ if using Windows 8. Using these tools allows you to schedule regular scans so newer files will be added to the backup . One of the more popular options is to backup your files using cloud storage. This means all your files will be securely stored online and can be accessed from any compatible computer, smartphone or tablet. There are many cloud packages, so it’s a good idea to browse and pick the one that best suits your requirements, e.g. security, price, or how much storage space you need.

Question: How to use Windows Update

Answer: Windows Update provides you with the latest security updates to give your computer greater protection, as well as installing updates for Microsoft programs installed on your PC. To start using it, type ‘Windows Update’ in the search bar (found on the Start menu in Vista and 7, or on the Charm bar in Windows 8). From here you can check for updates and set up automatic updates so new ones will install when available.

When you download and install updates it can take some time depending on the size of the file and how many there are. It’s a good idea to save and close anything you are working on. When they’ve finished installing you will need to restart your computer to configure the updates with Windows